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The Reviews are in for best Western Westfield Inn

Want the inside scoop on stays at our Westfield hotel? Let our guests fill you in. Read reviews from TripAdvisor, Yelp, Google, and Facebook users who have stayed at Best Western Westfield Inn below. Learn more about everything our hotel has to offer, from the free daily breakfast buffet and refined French dining at Chez Catherine to our convenient location near New Jersey Transit train service to New York City. Get the details and plan your visit to Best Western Westfield Inn by reading our latest reviews and ratings. 
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  Guest   •   May 14, 2019

Perfect spot in downtown Westfield

Our trip was centered downtown and we were able to shop and eat without moving our car. So convenient ! We will definitely utilize this Inn again as our family lives here. Also, train to NYC right across the road
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  Guest   •   May 07, 2019

Personalized service and awesome hospitality

We worked with Christian to not only block off rooms for a family event, but also to use space in the hotel for family meals together. He and his staff worked tirelessly to make everything perfect for us, coming up with a creative solution when room was tight. The incredible service made our family weekend perfect. We couldn't have asked for more accommodating, polite or guest focused attention. We will never look any further that Best Western Westfield Inn for needs of this nature in the future
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  Guest   •   May 06, 2019

Refurbishment Project Seems to be Going Well

Some reviewers have commented on problems at the hotel, either with "age" issues or construction impact. We would like to report that the refurbishment project seems to be well underway and the hotel is getting a good makeover. There was a little noise, from work on the second floor, but it ended just before dinner time. There was a little construction "dust" in the stairwell, but management seems to keep on top of things and is sensitive to guests' concerns. Our room was refurbished, and in Excellent condition. All promised amenities were available and working well. We used the WiFi, coffee pot, and hair dryer. The tub/shower is roomy, as is the room itself. We appreciated the sitting area, and the individual room climate controls. The hotel's location is terrific. Walking distance to several restaurants, upscale shopping, and the train station, all within a few blocks. Breakfast was average, typical of low-end buffet style offerings. Staff was pleasant and helpful. Thank you
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  Guest   •   March 28, 2019

Hit and Miss

Fantastic location in downtown Westfield-walk to shopping, restaurants, train. Room is clean, good sized and has a fridge and microwave and free wi-fi. There was no hot water for a morning shower on the first morning. It was fixed by afternoon, though. Staff was apologetic but nothing offered (eg credit) to make up for it. Housekeeping did not replenish coffee or toiletries that were used up. Eggs and potatoes at free breakfast were cold. Will stay again when I come back to town because of location and will hope for better experience
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